Frequently Asked Questions
Quick answers to the questions residents ask most often.
Online Services
The Cainta E-Portal is the separate, secure system where residents and businesses sign in to file applications, upload requirements and track the status of their transactions. This website links to it; it does not store your account or your application data.
Yes. Online applications are filed through the E-Portal, which requires a verified account. Browsing service information on this website does not require an account.
FAQs do not replace official requirements
Always check the service page for the complete, official list of requirements, fees and steps. If your question is not answered here, send it to us.